Hebben we voor meertaligheid meerdere acteurs nodig?

Dat is optioneel. We hebben acteurs die de Engelse en Franse opties met een verzorgd accent kunnen inspreken, of u boekt aparte native sprekers.

Kan de stem vrachtwagenchauffeurs naar de juiste poort sturen?

Zeker. Veel bedrijven gebruiken het keuzemenu (optie magazijn) als informatiepunt: "Voor lossen, meldt u zich aan bij poort 3 aan de achterzijde".

Zorgen jullie ervoor dat de audio luid genoeg is?

Ja, we masteren de opname zodat de stem goed doorkomt op handsfree systemen en bluetooth oortjes, zelfs met het geluid van vrachtwagens op de achtergrond.

Kan de stem Track & Trace promoten?

Absoluut. Dit is een grote tijdsbesparing: "Wist u dat u uw zending live kunt volgen via ons portaal? U heeft enkel uw vrachtbriefnummer nodig."

Spreken jullie bedrijfsnamen en afkortingen in logistiek juist uit?

Ja, we raden wel aan om bij de bestelling de fonetische uitspraak van specifieke douane-termen of internationale bedrijfsonderdelen toe te voegen.

Zijn de bestanden compatibel met 3CX systemen?

Ja, we leveren perfect afgestemde bestanden in het juiste audioformaat zodat de integratie in 3CX of andere dispatch-centrales probleemloos verloopt.

Kan ik ook wachtmuziek toevoegen?

Wil je wachtmuziek? Kies een rechtenvrije track uit onze bibliotheek of laat het weg. Je ziet de eventuele toeslag meteen in je totaal.

Telephone Services for Transport Companies

The right route for every incoming call

Name: Telefonie voor de Logistiek
Brand: Voices
Price: 89.00 EUR
Availability: InStock
Rating: 5 (369 reviews)

In logistics, time is literally money. Drivers looking for a loading bay, customers enquiring about the ETA of their consignment, and fleet management must not be confused with one another. With a well-designed, multilingual menu, you can route every call safely and quickly to the correct dispatcher or department.

Listen to the voices Request a bespoke quote

5,00/ 5

The transport and logistics sector is in constant motion, 24/7. Your dispatch team is under enormous pressure to ensure everything runs smoothly. The phones are ringing constantly: lorry drivers are calling for instructions, customers are demanding updates on the location of their goods (WISMO - Where Is My Order?), and the admin team has to sort out customs documents. If there is no structure to your incoming communications, your planning will fall behind. An intelligent and streamlined menu acts as your first digital logistics planner and ensures immediate triage.

Why logistics companies need a telephone hub

Reducing the workload on the dispatch centre

Ensure that planners can focus on their journeys by channelling invoicing enquiries directly to the secretariat.

Multilingualism

Overcome the language barrier for your staff travelling abroad with a drop-down menu in English, French or German.

Night-time breakdowns

Ensure that lorry drivers who break down at night are directed smoothly to the leasing company’s or breakdown service’s emergency number.

How do you set up the logistics menu?

Choose an international voice
Choose a clear-voiced voice actor, perhaps someone who can record in several languages fluently to ensure a consistent sound.
Plan your route
Divide your business into logical sections in the script: dispatching, warehouse/warehouse staff, customs administration and sales.

Fast and accurate, just like your deliveries

Loud and clear, perfectly audible in the cab of a noisy lorry.
Optimised specifically for business communication centres.
Express deliveries are available for occasions when your availability is a priority.
Extensive multilingual options, featuring either native speakers or fluent bilingual voice actors.

Professional and international voices

A clear and professional tone of voice is essential in the logistics sector.

EmmaBritish EnglishEmma has a warm, pleasant British voice. You may recognize her as the voice of the announcements on London buses.

MikeBritish EnglishMike has a deep, professional voice heard on BBC World Service, audiobooks, and commercials.

Telephone scripts for transport and logistics

Copy these professional scripts to avoid chaos in your schedule. Enter your details once in the box below, and all the sample scripts will update automatically.

Multilingual drop-down menu for the warehouse and dispatch

Welcome to [Company Name] Transport & Logistics. Welcome to [Company Name]. For Dutch, press 1. For English, press 2. For French, press 3. (After selecting your language:) To receive immediate assistance, please listen to the menu. Are you a driver looking for the loading bay, or do you have any queries for the dispatch team? Press 1. Are you a customer wishing to check the status of a consignment or load? Press 2. For enquiries regarding customs forms, administration or sales, press 3. We will put you through.

Why this script works

1.A very businesslike and international introduction, with a clear distinction between languages from the outset.
2.To prioritise direct action by drivers and dispatchers above all else in operations.
3.Expectation management that keeps administration and customs out of the dynamic workplace.

Night-time message and fleet assistance

Echte voorbeelden uit onze studio

Een greep uit teksten die we eerder opnamen. Gebruik ze als startpunt en vul je eigen naam en gegevens in.

VoicemailNederlands

Wij zijn momenteel telefonisch niet bereikbaar. Voor verdere informatie kan u steeds terecht op onze website of stuur een e-mail naar [e-mailadres]. Wij danken u voor uw begrip.

Laat dit inspreken

Gesloten / feestdagFrans

Nous ne sommes actuellement pas disponibles par téléphone. Pour plus d'informations, veuillez visiter notre site web ou envoyer un e-mail à [e-mailadres]. Nous vous remercions pour votre compréhension.

Laat dit inspreken

Gesloten / feestdagEngels

We are currently not available by phone. For further information, please visit our website or send an e-mail to [e-mailadres]. We thank you for your understanding.

Laat dit inspreken

VoicemailNederlands

Welkom, u bent verbonden met de voicemail van [bedrijfsnaam]. Ik kon uw oproep even niet beantwoorden. Laat gerust uw naam en nummer achter, dan bel ik u zometeen terug.

Laat dit inspreken

VoicemailFrans

Bonjour, vous êtes sur le répondeur de [bedrijfsnaam]. Je m’excuse de ne pas pouvoir vous répondre maintenant, N’hésitez pas à me laisser un message vocal et je vous rappellerai dès que possible.

Laat dit inspreken

VoicemailEngels

Hello, this is [bedrijfsnaam]. I can't answer the phone right now, but if you leave me a message with your name and phone number, I will return your call as soon as possible.

Laat dit inspreken

More sample texts to choose from

Een selectie uit onze volledige scriptbibliotheek. Kopieer, personaliseer met je eigen gegevens en bestel de opname.

Andere sectoren

IT & software Huisartsenpraktijk Tandartspraktijk

Per type begroeting

Welkomstboodschap laten inspreken Keuzemenu laten inspreken Taalkeuzemenu laten inspreken

Frequently asked questions by transport companies

Do we need multiple stakeholders to promote multilingualism?

That’s optional. We have actors who can record the English and French versions with a polished accent, or you can book separate native speakers.

Can the voice guide lorry drivers to the correct gate?

Certainly. Many companies use the drop-down menu (warehouse option) as a source of information: “For unloading, please report to Gate 3 at the rear”.

Route your incoming calls correctly

Book a professional, multilingual telephone voice service today and optimise your transport company’s dispatching.

Book the right voice straight away Quotation for a multilingual menu

The right route for every incoming call

Why logistics companies need a telephone hub

Reducing the workload on the dispatch centre

Multilingualism

Night-time breakdowns

How do you set up the logistics menu?

Choose an international voice

Plan your route

Fast and accurate, just like your deliveries

Professional and international voices

Telephone scripts for transport and logistics

Multilingual drop-down menu for the warehouse and dispatch

Night-time message and fleet assistance

Echte voorbeelden uit onze studio

More sample texts to choose from

Andere sectoren

Per type begroeting

Frequently asked questions by transport companies

Do we need multiple stakeholders to promote multilingualism?

Can the voice guide lorry drivers to the correct gate?

Route your incoming calls correctly

Integrate into the dispatch system

Will you make sure the audio is loud enough?

Can the voices promote Track & Trace?

Are you pronouncing logistics company names and abbreviations correctly?

Are the files compatible with 3CX systems?

Kan ik ook wachtmuziek toevoegen?

Vraag meteen je offerte op maat